Lin · AI front desk

Your calls, texts and DMs - answered, booked, done.

Lin answers every channel in your brand voice, books end to end, and works the calendar on its own - waitlists filled, no-shows rescued, overdue clients recalled.

“Hi - do you have anything for Botox this week?”
“We do! Dr. Vance has Thursday 2:30 or Friday 10:00 - which works better?”
“Thursday, please.”
“Booked - Thursday 2:30 with Dr. Vance. I’ve texted your confirmation and intake form. Anything else?”
✓ Booked · deposit collected · intake sent
100%
of calls answered
24/7
booking & rescheduling
38%
fewer no-shows
11hrs
saved per week
The night shift

What happened while you were closed.

Most bookings happen when nobody is at the desk - evenings, early mornings, mid-treatment. Lin catches all of it. Here is one real night, as it appears in your morning summary.

+$1,140booked while you slept
8:12pNadia R. rescheduled by text - her old slot went straight to the waitlist
9:47pNew client booked a HydraFacial from an Instagram DM+$199
11:02p“Do you do laser on darker skin tones?” - answered, consult booked+$450
12:40aMissed-call text-back caught a late caller - booked for Tuesday+$260
6:30aReminders for today went out - 14 of 15 confirmed by 7:00
7:05aThis morning’s 9:00 cancellation - offered to 3 on the waitlist, filled+$231
How Lin works

Answers what comes in. Chases what doesn’t.

Reactive · conversation → action

Someone calls, texts or DMs. Lin understands what they want and finishes the job - in your calendar, your records, your ledger. Not a chatbot that takes messages; a teammate that completes them.

Books, moves and cancels against live availability
Quotes prices, checks policies, answers questions
Collects deposits, cards and intake on the spot
Proactive · trigger → conversation

Nobody called - but your calendar has a gap, a client is overdue, or tomorrow needs confirming. Lin starts the conversation. This is where most of the recovered revenue comes from.

Cancellation appears → waitlist gets the offer
Client overdue → a personal recall, in your voice
Tomorrow’s schedule → reminders, confirmations, saves

Both modes run under your guardrails - anything sensitive waits for your OK.

Everything Lin does

17 skills · every one switches on or off per practice
Answering
24/7 phone line, first ring
Website & SMS chat
Instagram & Facebook DMs
Missed-call text-back
Multilingual, mid-call
Booking
Book, move & cancel end to end
Right service, provider & room
Deposits & cards on file
Intake & consent forms, chased
Keeping you full
Waitlist auto-fill on cancellations
No-show rescue, same day
Recalls overdue & lapsed clients
Membership & rebook prompts
Guardrails
Asks before anything sensitive
Urgent cases escalate to a human
Built for HIPAA, consent on every call
Your house rules, never crossed
What’s it worth?

Every missed call is a client who booked somewhere else.

The average practice misses 30–40% of inbound calls. Slide to see what answering all of them is worth - before counting waitlist fills, recalls and no-show saves.

Missed calls per week6 calls
Average ticket$180
Recovered per month
$2,880/mo
Assumes Lin converts 62% of answered calls. Lin is included in Growth at $399/mo - that’s 7.2× the subscription, before waitlist fills and recalls.
Trust & control

An AI you can put on the phone with patients.

Lin is confident with the routine and humble with everything else. You decide where the line is.

Asks before acting
Refunds, exceptions, sensitive requests - they wait in “Needs your OK”, not in the wild.
Knows when to hand off
Urgent or clinical situations page a human instantly. Lin holds the caller, briefs you, steps back.
🔒
Built for HIPAA by default
PHI redacted in transcripts, consent captured on every call, BAA offered on medical plans.
Your house rules
Pricing you never discount, providers who set their own book, hours that never flex - lines Lin won’t cross.

Every action is logged with a full transcript - searchable, exportable, reversible.

Setup

Live in an afternoon. Keep your number.

1
Keep your number
Forward your existing line in minutes, or port it fully. Callers never know anything changed - except that someone always answers.
2
Lin learns your practice
Services, prices, providers, policies and availability come straight from your Linden OS workspace - no scripts to write, nothing to maintain.
3
Go live with training wheels
Start with approvals on everything. As Lin earns trust, hand over more - most practices run fully autonomous within two weeks.

Questions practices ask

Lin introduces itself as your practice’s assistant and speaks in a natural voice with your greeting, your service names and your tone. Most callers simply notice the phone always gets answered. You can have Lin disclose it’s an AI on every call - many practices do.

Put Lin on your line this week.

Open the live demo

Run your whole practice on Linden OS.

Explore the entire product right now - no signup, no sales call. Most teams are fully live within two weeks.