🔒 Security & trust
Patient data is the thing we protect best.
Linden OS is built to hold medical records, payments and conversations for a practice. Here is exactly how that responsibility is handled.
Built for HIPAA
Business Associate Agreement in preparation - counsel's template is not final, so there is nothing to sign yet. It appears in Settings → Compliance to review and accept the day it is ready.
PCI DSS
Payments run through our PCI-DSS-compliant payment processor - card data never touches our servers.
CCPA
State privacy rights honored - access and full export on request; self-serve delete coming soon.
Encrypted everywhere
AES-256 at rest and TLS 1.2+ in transit. Backups are encrypted, and a restore is proven by restoring a real snapshot into a fresh database and checking the tenant rows are there - a gate fails the build if the newest passing proof is more than 35 days old.
Access that leaves a trail
Role-based permissions per teammate, and two-factor authentication an owner can require for the whole team. Clinical actions write to a per-practice, hash-chained audit log that is append-only by database grant: our application role may insert and read audit rows and has no permission to update or delete one, and each row seals the one before it, so tampering is detectable rather than merely forbidden. Audit coverage is still being widened - a build gate holds the list of code paths that do not yet write a row, and the only way off that list is to start writing one. SSO on Enterprise is coming soon.
AI that never trains on your patients
Lin runs on a HIPAA-eligible service under a BAA with zero data retention, captures consent before any patient-specific answer, and none of your data is used to train models. Sensitive actions wait for human approval. The AI scribe will run under the same rules.
Your data, portable
You own every record, and there are no exit fees. Client lists and reports export to CSV from inside the app today; an export that also carries documents and chart notes is coming soon. A public status page for live service health is coming soon.
Run your whole practice on Linden OS.
Explore the entire product right now - no signup, no sales call. Onboarding is built to have you live in about two weeks.