Stop duct-taping a scheduler, an EHR, a card reader and three marketing tools. Linden OS runs the whole practice.
✦
An AI front desk that books while you sleep.
Lin answers every text and web chat in your brand voice and books end to end; Lin on voice and in social DMs is coming soon. Linden works the calendar around it - filling cancellations, recalling overdue clients and rescuing no-shows.
✓SMS and web chat - 24/7
✓Lin on the phone and in social DMs - coming soon
✓Books with a deposit link; Linden fills gaps from the waitlist
✦
Lin · Incoming call · coming soon
+1 (415) 555‑0188 · 0:42
LIVE
“Can I get a hydrafacial this Friday afternoon?”
“Dr. Okafor has 3:30pm Friday - shall I book it under your name, Maya?”
✓
Booked · Hydrafacial
Fri 3:30pm · Dr. Okafor · confirmation texted
A look inside
The software your whole team logs into.
Not a concept - the real Linden OS, in use at practices today. Click through a few of the screens.
app.lindenos.app/dashboard
Dashboard
Tuesday, July 14
⌕Search clients…JA
Revenue today
$6,480
▲ 12%
Booked today
16
▲ 3
Utilization
88%
▲ 4 pts
Rebook rate
71%
▲ 5 pts
Today's schedule
16 appts
9:00aAB
Andre Boyd
Botox · glabella
Confirmed
10:30aNR
Nadia Rahim
HydraFacial
Checked in
1:00pLC
Leah Cruz
Filler consult
Booked by Lin
2:00pLV
Lucia Vidal
Laser · session 3
Confirmed
View all today's schedule · +12 more
Lin · overnight
$1,240 booked
✦
Booked 4 appointments
while you were closed
☎
Answered 11 calls
0 to voicemail
↺
Filled 2 cancellations
from the waitlist
Revenue · last 7 days
$41.2k
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Every module, in detail
Twelve products, built to work as one.
Each module is deep enough to replace a standalone tool - and they share one client record, one calendar and one ledger.
✦
AI Front Desk - Lin
An AI that answers, books and follows up so nothing goes unanswered - on text and web chat today, on the phone soon.
✓Answers SMS and web chat - 24/7
✓Books, moves and cancels against live availability
✓Sends a deposit link the client pays themselves
✓Asks before anything sensitive - built for HIPAA, fully logged
✓Answers phone and social DMs - coming soon
✓Takes cards on file and chases intake forms - coming soon
◷
Scheduling
A single calendar across every provider, room and location.
✓Multi-provider, multi-resource booking
✓Self-serve online booking on your booking page
✓Smart waitlist with auto-fill
✓Custom service durations and buffers
✓Group appointments and classes
✓Automated reminder sequences
✓Recurring appointments - coming soon
✎
Charting & EHR
A medical record built for aesthetics.
✓Before / after photo management
✓Custom consent and intake forms
✓Treatment plans on the chart
✓Tamper-evident audit trail on charting actions
✓Ambient SOAP note drafting - coming soon
✓Suggested CPT and procedure codes - coming soon
◈
Payments & POS
Take payment any way a client wants - all reconciled automatically.
✓Chip and swipe on an in-person card reader
✓Stored cards and auto-charge
✓Invoices, deposits and pre-pay
✓Tips, refunds and mixed-tender sales
✓One ledger tied to the schedule
✓Tap-to-pay, financing and BNPL - coming soon
♢
Memberships & Packages
Recurring revenue that runs itself.
✓Custom membership tiers
✓Prepaid packages and visit series
✓Automatic recurring billing
✓Credit tracking
✓Member pricing at checkout
✓Credit rollover, churn and MRR reporting - coming soon
◉
Marketing & Growth
Bring clients back with email and SMS.
✓Email and SMS campaigns
✓Audience segments and automations
✓Consent and intake forms
✓Booking funnel analytics - coming soon
✓Ad ROAS attribution (Meta, Google) - coming soon
✓Referral, win-back and landing pages - coming soon
☆
Reputation
Ask every patient for a review, and never sort them by how they feel first.
✓Automated review requests post-visit
✓AI-drafted review replies - coming soon
✓Google and Yelp sync - coming soon
✓Review widget for your website - coming soon
◫
Social inbox - Facebook & Instagram
Messenger and Instagram DMs from people who haven’t booked yet, answered by your team inside Linden. Connecting a Page needs Meta’s approval of our app, and that review isn’t complete - so no practice can connect yet.
✓Connect your practice’s Facebook Page - the Instagram account linked to it comes with it
✓Messenger and Instagram threads in one list, filtered by what still needs a reply
✓A countdown on Meta’s 24-hour reply window, so nobody types into a thread that has closed
✓Every reply is checked before it sends - nothing about anyone’s care goes out on this channel
✓One click moves the conversation to a secure Linden channel the moment it turns to care
✓Enquiries only, never a chart - Meta signs no BAA, so this channel is never linked to a patient record
✓Answered by your team, not by Lin - Lin in the DMs is coming soon
▣
Inventory & Retail
One catalog for the treatment room and the shelf.
✓Shared product catalog
✓Stock counts and low-stock alerts
✓Retail + professional usage tracking
✓Product pages on your Linden booking site - browsing, not checkout
✓Barcode and SKU support - coming soon
✓Supplier and reorder management - coming soon
★
Loyalty & Gift Cards
Rewards and stored value that bring clients back.
✓Points earned on every visit & purchase
✓Tiered rewards with automatic status
✓Gift cards sold, redeemed and reconciled
✓Redemption at checkout and in the portal
▷
Telehealth
HIPAA-ready video visits, built into the same calendar and chart.
✓One-click video visits, no downloads
✓Secure one-to-one video rooms
✓Automated visit links and reminders
✓Consent captured where required
✓Virtual waiting room and in-call chat - coming soon
✓Chart and take payment inside the visit - coming soon
◰
Insurance & Claims
Coming soon - eligibility, claims and payment posting without a separate clearinghouse.
✓Real-time eligibility checks
✓Claim scrubbing before submit
✓Clearinghouse submission and tracking
✓Automatic ERA payment posting
✓Denial worklist and rework
✓Clean-claim and A/R reporting
◴
Analytics & Payroll
Every dollar and visit - measured across the whole practice.
✓Revenue, retention and utilization
✓Per-provider and per-location roll-ups
✓Exportable, board-ready reports
✓Membership MRR and churn - coming soon
✓Marketing ROAS and booking funnel - coming soon
✓Staff commissions and payroll runs - coming soon
Connects to your stack
Plays nicely with the tools you keep.
Payments run through your own Stripe account and staff calendars sync with Google today. The rest of this list - and an open API with webhooks - is coming soon; we will move a name up the moment it connects.
Connected today
StripeGoogle Calendar
Payments · coming soon
SquareApple PayAffirmCherry
Calendar · coming soon
OutlookiCal
Marketing · coming soon
MailchimpKlaviyoMeta AdsGoogle Ads
Communication · coming soon
TwilioSlackRingCentral
Accounting · coming soon
QuickBooksXero
Automation · coming soon
ZapierMakeWebhooksREST API
Security & compliance
Built for compliance by default, not as an add-on.
Protected health information is the most sensitive data you hold. We treat it that way at every layer - and your data always stays yours.
🛡️
Built for HIPAA
HIPAA-ready infrastructure and workflows. A Business Associate Agreement is in preparation and is not yet available to sign.
💳
PCI-DSS Level 1
Card data is tokenized and handled by our PCI-DSS Level 1 certified payment processor.
🔐
Encrypted end to end
AES-256 at rest and TLS 1.2+ in transit, across every service.
👥
Role-based access
Granular permissions today, so staff see only what they should; single sign-on is coming soon.
📋
Tamper-evident audit log
Clinical actions are recorded in a per-practice hash-chained log our application role can add to but never edit or delete. A practice-facing view and export of it is coming soon.
Self-assessed - Linden holds no third-party security certification:Built for HIPAAPCI-DSS via our processorAppend-only audit log
Run your whole practice on Linden OS.
Explore the entire product right now - no signup, no sales call. Onboarding is built to have you live in about two weeks.